Cybernauts

cybernauts helping patrons

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

  • Monday-Thursday: 12 noon - 8 p.m.
  • Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

  • Lunes a jueves: 12 del mediodía a 8 p.m.
  • Viernes: 9:30 a.m. a 5:30 p.m.



icon of a phone handle

Call Us / Llámanos

213-228-7160

icon of a smart phone

Text Us / Mándanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros


What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

  • Learn how to use and borrow LAPL’s e-media
  • Set up an email account
  • Operate your tablet, desktop, or phone
  • Use social media
  • Find online information
  • Learn about online safety
  • Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

  • Aprender a usar y tomar prestados los materiales electrónicos de LAPL
  • Configurar una cuenta de correo electrónico
  • Operar tu tableta, computadora o teléfono
  • Usar las redes sociales
  • Encontrar información en línea
  • Aprender sobre la seguridad en línea
  • Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.


Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología


Arroyo Seco Regional Branch Library

Tuesday: 10 a.m. - 3:30 p.m.
Thursday: 10 a.m. - 3:30 p.m.
Sunday: 1 p.m. - 5 p.m.

Baldwin Hills Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Cahuenga Branch Library

Monday - Wednesday: 2:30 p.m. - 6:30 p.m.
Thursday: 2:30 - 5:30 p.m.

Canoga Park Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Central Library

Hours vary. Please call the branch for hours. 213-228-7000

Chinatown Branch Library

Monday: 10:30 a.m. - 3:30 p.m.
Wednesday: 10:30 a.m. - 3:30 p.m.
Thursday: 12:30 p.m. - 5:30 p.m.

Cypress Park Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Will & Ariel Durant Branch Library

Monday - Wednesday: 2:30 p.m.- 5:30 p.m.

Eagle Rock Branch Library

Monday - Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 - 5:30 p.m.

Echo Park Branch Library

Monday: 2:30 p.m. - 7:30 p.m.
Tuesday: 2:30 p.m. - 7:30 p.m.
Wednesday: 10 a.m. - 3 p.m.

El Sereno Branch Library

Tuesday: 12 noon - 5 p.m.
Wednesday: 12 noon - 5 p.m.
Friday: 12 noon - 5 p.m.

Exposition Park - Dr. Mary McLeod Bethune Regional Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Granada Hills Branch Library
Tuesday: 12:30 - 5:30 p.m.
Thursday: 12:30 - 5:30 p.m.
Friday and Saturday hours vary, please call the branch for hours: 818-368-5687.
Hyde Park Miriam Matthews Branch Library

Currently Unavailable

Lincoln Heights Branch Library

Monday: 2 p.m. - 5:45 p.m.
Wednesday: 2 p.m. - 5:45 p.m.
Thursday: 2 p.m. - 5:45 p.m.
Saturday: 12 noon - 3:45 p.m.

Los Feliz Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mar Vista Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mark Twain Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 12:30 noon - 3:30 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 12:30 noon - 3:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Pacoima Branch Library

Monday - Friday: 1:30 p.m. - 4:30 p.m.

Panorama City Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 2:30 p.m. - 5:30 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 1 p.m. - 4 p.m.
Friday: 1 p.m. - 4 p.m.

Pico Union Branch Library

Currently Unavailable

Pio Pico - Koreatown Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Robert Louis Stevenson Branch Library

Monday - Wednesday: 2 p.m. - 7 p.m.

San Pedro Regional Branch Library

Currently Unavailable

Valley Plaza Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 3 p.m. - 6 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Van Nuys Branch Library

Monday, Wednesday, & Thursday: 2 p.m. - 5 p.m.
Tuesday: 1 p.m. - 5 p.m.

Vernon - Leon H. Washington Jr. Memorial Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Washington Irving Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Alma Reaves Woods - Watts Branch Library

Monday - Thursday: 3:30 p.m. - 6:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

West Los Angeles Regional Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Westwood Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Wilmington Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.


Cybernaut Events

Laptop open, screen has a video call with nine squares of people showing.
April 25, 2025 11:00 AM to 12:00 PM
Join us to learn the basics of video conferencing, including how to set up and join meetings, adjust settings, and troubleshoot common...


Woman seen instructing row of adults seated at computers
Sundays 1 p.m. - 5 p.m.
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


Men using a computer
April 28, 2025 4:00 PM to 5:00 PM
Learn important steps to protect beginners using the internet. Topics include passwords, VPN's and using incognito mode.


A woman is seen instructing a row of adults seated at computers
Tuesdays 10 a.m. - 3:30 pm
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


Two adult learners are being shown something on a computer monitor by their instructor.
April 30, 2025 4:00 PM
Join us for our Internet Basics workshop! Learn how to use the internet and basic internet security issues from a Los Angeles Public...


A woman is seen instructing a row of adults seated at computers
Thursdays 10 a.m. - 3:30 p.m.
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


Woman seen instructing row of adults seated at computers
Sundays 1 p.m. - 5 p.m.
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


A woman is seen instructing a row of adults seated at computers
Tuesdays 10 a.m. - 3:30 pm
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


Group of people working with computers
Mondays through Thursdays, 2 - 5 p.m.
Our Library Tech Cybernaut is available to assist in brief, one-on-one learning sessions of 5-10 minutes per person with basic computer...


lfla logo

The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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