Cybernauts

cybernauts helping patrons

Virtual Services

Don't have time to stop by a library branch? Not to worry. You can still connect with a cybernaut by telephone, text, or chat. Virtual services are available:

  • Monday-Thursday: 12 noon - 8 p.m.
  • Friday: 9:30 a.m. - 5:30 p.m.

Servicios Virtuales

¿No tienes tiempo de visitar una biblioteca? No hay problema. Conéctate con un Cybernaut por teléfono, mensaje de texto, o chat. Los servicios virtuales están disponibles:

  • Lunes a jueves: 12 del mediodía a 8 p.m.
  • Viernes: 9:30 a.m. a 5:30 p.m.



icon of a phone handle

Call Us / Llámanos

213-228-7160

icon of a smart phone

Text Us / Mándanos un mensaje de texto

213-510-2898

Chat With Us / Chatea con nosotros


What are Cybernauts?

Cybernauts are trained computer aides that offer technology assistance, computer support, and mobile device support.

Connect with a Cybernaut to:

  • Learn how to use and borrow LAPL’s e-media
  • Set up an email account
  • Operate your tablet, desktop, or phone
  • Use social media
  • Find online information
  • Learn about online safety
  • Learn basic computer skills

For questions regarding library accounts, including new applications and renewals please use our Ask a Librarian service.

¿Qué es un cibernauta?

Los cibernautas son asistentes capacitados para ofrecer ayuda con el uso de tecnología, computadoras y dispositivos móviles.

Conéctate con un cibernauta para:

  • Aprender a usar y tomar prestados los materiales electrónicos de LAPL
  • Configurar una cuenta de correo electrónico
  • Operar tu tableta, computadora o teléfono
  • Usar las redes sociales
  • Encontrar información en línea
  • Aprender sobre la seguridad en línea
  • Aprender conceptos de computación básicos

Si tienes preguntas sobre tu cuenta de biblioteca, nuevas solicitudes de tarjeta de biblioteca y renovaciones de préstamos, utiliza nuestro servicio Pregúntale a un bibliotecario.

Interested in becoming a Cybernaut? Check out our job openings.


Connect with a cybernaut at one of the following locations:

Conéctate con un Cybernaut y obtén ayuda con tus preguntas sobre tecnología


Arroyo Seco Regional Branch Library

Monday: 10 a.m. - 3:30 p.m.
Tuesday: 10 a.m. - 3:30 p.m.
Sunday: 1 p.m. - 5 p.m.

Ascot Branch Library

Currently Unavailable

Baldwin Hills Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Cahuenga Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Canoga Park Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Central Library

Hours vary. Please call the branch for hours. 213-228-7000

Chinatown Branch Library

Monday: 10:30 a.m. - 3:30 p.m.
Wednesday: 10:30 a.m. - 3:30 p.m.
Thursday: 12:30 p.m. - 5:30 p.m.

Cypress Park Branch Library

Currently Unavailable

Will & Ariel Durant Branch Library

Monday - Friday: 2:30 p.m.- 5:30 p.m.

Eagle Rock Branch Library

Monday - Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 - 5:30 p.m.

Echo Park Branch Library

Monday: 2:30 p.m. - 7:30 p.m.
Tuesday: 2:30 p.m. - 7:30 p.m.
Wednesday: 10 a.m. - 3 p.m.

El Sereno Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Exposition Park - Dr. Mary McLeod Bethune Regional Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Granada Hills Branch Library
Tuesday: 12:30 - 5:30 p.m.
Thursday: 12:30 - 5:30 p.m.
Friday and Saturday hours vary, please call the branch for hours: 818-368-5687.
Harbor City - Harbor Gateway Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Hyde Park Miriam Matthews Branch Library

Currently Unavailable

Junipero Serra Branch Library

Tuesday - Thursday: 1 p.m. - 6 p.m.

Lincoln Heights Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Los Feliz Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mar Vista Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Mark Twain Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 12:30 noon - 3:30 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 12:30 noon - 3:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Pacoima Branch Library

Monday - Friday: 1:30 p.m. - 4:30 p.m.

Pico Union Branch Library

Tuesday - Thursday: 12:30 noon - 5:30 p.m.

Pio Pico - Koreatown Branch Library

Monday - Friday: 2 p.m. - 5 p.m.

Robert Louis Stevenson Branch Library

Tuesday: 1:30 p.m. - 5:30 p.m.
Wednesday: 1:30 p.m. - 5:30 p.m.
Thursday: 1:30 p.m. - 5:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Valley Plaza Branch Library

Monday: 2:30 p.m. - 5:30 p.m.
Tuesday: 3 p.m. - 6 p.m.
Wednesday: 2:30 p.m. - 5:30 p.m.
Thursday: 3 p.m. - 6 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

Van Nuys Branch Library

Monday, Wednesday, & Thursday: 2 p.m. - 5 p.m.
Tuesday: 1 p.m. - 5 p.m.

Vernon - Leon H. Washington Jr. Memorial Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Washington Irving Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Alma Reaves Woods - Watts Branch Library

Monday - Thursday: 3:30 p.m. - 6:30 p.m.
Friday: 2:30 p.m. - 5:30 p.m.

West Los Angeles Regional Branch Library

Currently Unavailable

Westwood Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.

Wilmington Branch Library

Monday - Friday: 2:30 p.m. - 5:30 p.m.


Cybernaut Events

Woman seen instructing row of adults seated at computers
Sundays 1 p.m. - 5 p.m.
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


multiple envelopes flying ont he screen with a URL field in the top of the screen
February 24, 2025 1:00 PM to 2:00 PM
Attendees will create a Gmail account, learn how to perform basic email functions like send, receive and reply to an email, recognize and...


three people in front of a computer with one of them pointing at the screen.
February 24, 2025 3:30 PM
Join us at our workshop where we will guide you through using the library's e-media. Learn how to download the various E-media apps, browse...


People learning and working with computers
February 24, 2025 4:00 PM to 5:00 PM
Join us for this hands-on workshop. Learn how to use and navigate the Libby and Library app from a Cybernaut. Make sure to bring your...


Woman holding tablet and wearing headphones.
February 24, 2025 4:00 PM to 5:00 PM
Join us at our workshop where we will guide you through using Libby and the Library's online catalog. Learn how to download the apps, link...


A woman is seen instructing a row of adults seated at computers
Tuesdays 10 a.m. - 3:30 pm
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


cybernaut tech expert helping library patrons
February 25, 2025 4:00 PM
Join us for our Introduction to Email workshop! Learn how to create and use an email account, and basic security issues from an LAPL...


A man in a suit with his hands out together and a digital brain floating above his palms.
February 25, 2025 5:00 PM to 6:00 PM
Join us at our workshop where we will guide you through using the Library's e-media. Learn how to download the various e-media apps, browse...


An image of a computer screen with overlaying email icons and a web address bar
February 26, 2025 3:00 PM to 4:00 PM
Join our Cybernaut for their monthly in-person class focusing on a specific topic. Classes are held in our community room utilizing a...


Blue background with a lock in the middle
February 26, 2025 3:00 PM to 4:00 PM
Learn essential strategies to protect yourself online in this introductory course on cybersecurity. Discover how to create strong passwords...


a semi transparent internet search bar displaying http://www. overlaying 7 digital envelopes
February 26, 2025 3:00 PM to 4:00 PM
Attendees will create a Gmail account, learn how to perform basic email functions such as send, receive, and reply to an email, recognize...


A transparent internet search bar displaying http://www. overlaying 7 digital envelopes.
February 26, 2025 3:00 PM to 4:00 PM
Attendees will learn how to perform basic email functions such as send, receive, and reply to an email, recognize and deal with spam,...


row of computers on desk in library
February 26, 2025 3:30 PM to 4:30 PM
In this workshop, attendees will learn how to navigate the Windows 10 operating system, manage applications using the task manager, find...


A woman is seen instructing a row of adults seated at computers
Thursdays 10 a.m. - 3:30 p.m.
Our Cybernaut is available to assist you in learning basic computer skills, using the library databases, setting up email, operating your...


adults using computers
Thursdays, 3 - 4 p.m.
Patrons will learn how to:Use and borrow LAPL’s e-mediaSet up an email accountOperate tablet, or phoneLearn basic computer skills


lfla logo

The Cybernauts initiative is funded by the Library Foundation of Los Angeles and its generous supporters / La iniciativa Cybernauts está financiada por la Library Foundation de Los Ángeles y sus generosos patrocinadores: Annenberg Foundation, Rose Hills Foundation, Stay Home and Read a Book Ball, BCM Foundation, California Public Utilities Commission, Flora Thornton Endowment, Friends of Westwood Library, Friends of the Chinatown Library.

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